A smart shifts scheduling system for FOX Sports Network. The system features a clean and intuitive interface for scheduling coordination between the network’s hundreds of service providers and employees.
The challenges
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A complex system – The current system included a lot of options.
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2 main types of users – the system needed to include a platform for schedulers but also a platform for the crew that was scheduled
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Each type of users had different capabilities
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Sub user types – there were different types of schedulers from different departments and different needs.
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Another scheduling system – one of the department used a different scheduling system and their needs needed to be met also.
Mobile Design
The mobile app was created for professional vendors working with FOX Sports, such as camera crews, stage managers, makeup artists, etc. We decided to let them view and receive information regarding their schedules via a simple, functional and readily-available interface.
My
Role
UX.UI , Web and Mobile Concept design | year: 2019
I boarded the project after the team had already conducted a comprehensive user survey and competitor analysis. I was in charge of graphic concept design and execution, and eventually presenting to upper management at FOX Sports. I worked alongside a senior UX designer, the product manager and development teams.
The
brief
Fox Sports broadcasts sports shows all over the world.
FOX Sports was using an overly saturated system with a multitude of options, resulting in complicated utilization. Users belong to one of two groups – schedulers and crew – with each group requiring different capabilities. In addition, one of the departments was using a different scheduling system – Salesforce – which required compatibility between the two systems.
Bottom line
My main goal in this project was to take a complex system and give it a clean and functional design while still adhering to the brand’s style and design language, and taking into consideration the system integration limitations. The project included meetings and presentations for chief executives at FOX Sports, in which I explained our graphic vision.
Design Process
I boarded the project after the team had already conducted a comprehensive user survey and competitor analysis. We decided to create two targeted designs for the two user types. A desktop platform, for the use of scheduling managers, and a mobile platform for the crews.
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The design process was conducted in full collaboration with the UX designer, product managers, and the development teams in order to find an elegant yet functional solution for a complex system. We had to ensure compatibility with the Salesforce platform, taking into consideration preexisting UX limitations.
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We decided to create a clean graphic language that corresponds with FOX Sport’s brand.
